In late 2021, Apple Stores and Apple Authorized Service Providers will gain access to a new “AirPods Firmware Updater” diagnostic tool to update a customer’s AirPods Pro to the latest firmware version, when necessary.
In an internal memo today, obtained by MacRumorsApple announced that the tool is now capable of updating the firmware on the second generation AirPods as well. Both the AirPods Pro and the second-generation AirPods are now listed as supported models, but not the third-generation AirPods or AirPods Max.
This tool allows technicians with access to Apple Service Toolkit 2 to install the latest firmware on a customer’s AirPods in certain scenarios, such as if the customer’s left or right AirPods failed to update or the customer uses a non-iOS companion device. is using.
The Firmware Updater Tool is for internal use by Apple only. There is no direct way for customers to update the firmware on their AirPods, other than by going to an Apple Store or an Apple Authorized Service Provider. In general, AirPods connected to an iPhone or iPad should automatically update to the latest firmware after a short period, and it may help to keep AirPods in their charging case and connected to a power source.
(Thank you, @stelafj,